Welcome to www.hovadestinations.com (the “Website”), owned and operated by Hova Destinations (“we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our Website or book services. By using our Website or services, you consent to the practices outlined here.
1. Information We Collect
We collect both personal and non-personal information to provide seamless bookings, enhance your travel experience, and improve our services.
1.1 Personal Information
You may provide personal information when:
Booking a stay, villa, or travel experience through Hova Destinations.
Filling out inquiry or contact forms.
Subscribing to our newsletters.
Participating in promotions, surveys, or contests.
Information collected may include:
Full name
Email address
Phone number
Passport or ID details (for bookings)
Billing/payment information
Travel preferences and special requests
1.2 Non-Personal Information
When you browse our Website, we may automatically collect:
IP address
Browser type and device information
Operating system
Pages visited and time spent on the Website
Referring websites
This information helps us optimize our Website, improve user experience, and tailor content to your needs.
2. How We Use Your Information
We use your information to:
Confirm bookings and process payments.
Provide updates about your itinerary or services.
Respond to inquiries or support requests.
Send marketing communications (only if you have opted in).
Improve our Website, offerings, and services.
Comply with legal obligations.
3. Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share information with:
Service Providers: Trusted partners such as villas, resorts, guides, and payment processors involved in delivering your booking.
Legal Authorities: When required by law or valid legal requests.
Business Transfers: In case of mergers, acquisitions, or sale of assets.
Third-party providers are expected to handle your data securely and in accordance with this Privacy Policy.
4. Cookies and Tracking
We use cookies and similar tools to:
Understand traffic patterns and Website usage.
Personalize content and recommendations.
Remember your preferences for future visits.
You can manage or disable cookies via your browser, but some Website features may be affected.
5. Data Retention
We retain your personal information only as long as necessary for:
Fulfilling your bookings and providing services.
Customer support or communication.
Legal, accounting, or reporting requirements.
6. Data Security
We implement reasonable technical and organizational measures to protect your data, including:
SSL encryption for online transactions.
Secure payment gateways.
Controlled access and authentication protocols.
Please note that no method of transmission over the internet is completely secure; personal vigilance is also recommended.
7. Your Rights
Depending on your location, you may have the following rights:
Access the data we hold about you.
Correct or update inaccurate information.
Request deletion of your personal data.
Restrict or object to data processing.
Withdraw consent at any time.
File a complaint with a relevant data protection authority.
To exercise your rights, contact us at info[@]hovadestinations.com.
8. Third-Party Links
Our Website may contain links to external sites. Hova Destinations is not responsible for their privacy practices. Please review their policies separately.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided personal information, contact us to have it removed.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Effective Date.” Continued use of the Website indicates your acceptance of any changes.
11. Contact Us
For questions, clarifications, or concerns about this Privacy Policy:
Hova Destinations
Email: info[@]hovadestinations.com
Website: www.hovadestinations.com
Thank you for trusting Hova Destinations. Your privacy and travel experience are our top priorities.
